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Customer Journey and Go-to-market Strategy
Learn why customer journeys are important, how the voice of the customer can be a great tool to discover customer journey, and why it's critical to have your go-to-market strategy be informed by customer journey insights.
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Leading with Customer Applications
Learn how to engage with customers earlier in their journey to generate influence and preference for your products later on. Trigger your customers to move from status-quo and prefer your solutions over your competitors' by focusing on their jobs-to-be-done and pain points.
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Strategic Messaging Using Value Proposition Design
Differentiate your products and solutions by focusing on customer outcomes. Increase the impact of your B2B Marketing messaging, copy, content, and sales enablement tools.
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Customer Segmentation Strategies and Models
Deploy the "Jobs-to-be-done" framework to add strategic depth to your segmentation model. Uncover opportunities for revenue growth, go-to-market optimization, product development, and pricing optimization by discovering and targeting attractive customer segments.
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Pricing Management to Drive Revenue and Margin Growth
Transform your B2B Pricing Strategy from "Price" to "Value". Explore new Pricing Strategies and learn how to effectively use Pricing as a Revenue and Margin Management tool. Learn fast, apply faster from real-world examples and spreadsheet-based analysis tools.
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Using Data Analytics for Decision-making
Discover applications of data analytic tools to real-life B2B marketing situations and understand how to use these tools in your business context. Uncover breakthrough marketing insights by learning from real-world examples, spreadsheet-based analysis, and knowledge checks.